IBM Cloud Pak® for Business Automation
Achieve better business performance with AI-powered automation
AIpowered automation
Businesses lose valuable time and resources on inefficient processes causing bottlenecks and other operational challenges. Integrating an AI-powered automation strategy is key to remain competitive, , simplify operations and make operations more intelligent.
Challenges
01 / Cost and scalability
Adoption of multiple point solutions to meet automation needs leading to higher costs and inability to scale.
02 / Productivity and efficiency
Employees spend valuable time on routine tasks and processes, taking away time that could be spent on higher value work and driving innovation.
03 / Improve customer experience
Customer demand changes regularly. Organizations need to be able to quickly adjust to meet changing business needs, obtain a full picture of operational processes and access key data.
The end-to-end automation solution
Stay competitive by eliminating manual processes and automating knowledge work
A modular set of integrated software components, built for any hybrid cloud, each designed to automate work and accelerate the growth of your business. It simplifies complex multi-step workflows, manual tasks, decision-making, data extraction, record management, document governance and compliance, and more. You can start your digital transformation journey by applying robotic process automation (RPA) to free up human employees, speed decisioning with operational intelligence, and expand to automate key types of work across core operations. Security-rich environments bring trust and transparency to multi-party workflows, all of which can be tailored and integrated with your existing investments.
Using this complete intelligent automation solution, clients are transforming fragile and disparate workflows—achieving 97% straight-through processing—to stay competitive and deliver more efficient and satisfying customer and employee experiences while reducing operational costs.
Process mining and modeling
Apply process mapping, modeling, and mining to core business processes to gain an accurate understanding of your as-is state.
By pinpointing inefficiencies and hotspots, you can identify key areas where automation will provide the greatest benefit.
RPA and digital employees
Adopt a hybrid workforce to increase productivity. Use RPA to automate tasks and offload repetitive activities so employees can focus on higher value work and innovation.
Operational
intelligence
AI-powered workforce and performance management dashboards alert you to problems and recommend next steps for quick resolution and continuous improvement. You can alleviate skills gaps in your workforce by creating applications with AI and deep technical expertise.
Core
automation
With a comprehensive set of capabilities, IBM Cloud Pak for Business Automation empowers you to automate many different types of work. Combine multiparty content services, intelligent information extraction, business processmanagement, and AI-powered decisions to achieve more straight-through processing.
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